Introduction
This Privacy Policy explains how we collect, use, store and protect your information when you use AttenZe Pro.
Information We Collect
- Personal Data: Name, phone number and information required to provide the service.
- Usage Data: Device information, IP address, diagnostics and application logs.
- Face Data: Face photographs used only for attendance authentication.
- Location Data: Precise, approximate and background location only while attendance or field tracking is active.
How We Use Your Information
- Provide attendance and field-force services.
- Manage user accounts.
- Verify attendance.
- Track active field assignments.
- Improve security and prevent fraud.
- Provide customer support.
Face Data Usage
What Face Data Does the App Collect?
During registration, a reference face photograph is securely stored for attendance verification. During check-in and check-out, a live photograph is captured and compared with the stored reference photograph.
How Is Face Data Used?
Face data is used exclusively for attendance authentication and identity verification. It is never used for advertising, profiling or marketing.
Is Face Data Shared?
No. Face data is not sold or shared with third parties for advertising or marketing. It is accessible only to the organization using the service and authorized administrators.
Retention
- Reference photographs are retained while the employee account remains active.
- Attendance photographs are retained only according to the organization's operational requirements.
- Face data is securely deleted when no longer required.
Location Information
What Location Data Does the App Collect?
The application collects precise GPS location, approximate location and background location only while an attendance session or active field assignment is in progress.
Why Is Location Required?
- Verify attendance.
- Verify visits to assigned locations, customers and sites.
- Provide live tracking during active assignments.
- Calculate travel distance and routes.
- Prevent fraudulent attendance and location spoofing.
Why Background Location?
Employees may minimize the app, use navigation, receive phone calls or lock the device while travelling. Background location allows the application to continue recording travel until attendance or the assignment ends.
When Is Background Location Collected?
Only while attendance tracking or an assigned field task is active. Tracking stops automatically after checkout or assignment completion.
Is Location Shared?
Location information is never sold or shared for advertising. It is available only to the organization and authorized personnel.
Retention
Location history is retained only as long as required for attendance, reporting, verification and legal or contractual obligations.
User Consent
Before requesting background location, the application displays a clear disclosure explaining what data is collected, why it is required and how it will be used. Users can manage or revoke app permissions at any time through their device settings.
Security
We use commercially reasonable safeguards to protect your information. However, no transmission or storage system is completely secure.
Children's Privacy
This application is intended for authorized employees and is not directed to children under 13 years of age.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The "Last updated" date will reflect the latest revision.
Support & Contact
If you have questions, need technical assistance, or have concerns regarding AttenZe Pro, you can contact our support team using the information below.
AttenZe Pro Support
Email: protechitsolutions51@gmail.com , info@protechitsolutions.in
For technical assistance, account support, attendance issues, or other application-related questions, please visit our AttenZe Pro Support Center .
Our support team can assist with:
- Account and login issues
- Attendance and check-in/check-out issues
- Location and GPS issues
- Face verification issues
- Push notification issues
- Technical problems with the application
- Privacy and personal-data requests
- Account and data deletion requests
Account & Data Deletion
If you would like to request deletion of your AttenZe Pro account and associated personal data, please visit our account deletion page.